Demand Science Team, Inc. is looking for a Lead Fulfillment who will be a part of a team which will be of vital significance in the operations of the company’s highly visible practice area – Client Success.
We need someone who is smart, detail-oriented, well-rounded and a supreme multi-tasker plus proven ability to coordinate with various internal departments. The successful candidate will be reporting into and working closely with the Client Success Team managers in both the Davao and U.S.-based office.
Manage leads of specific Campaigns as well as supporting the Account Managers/Project Managers on any request/queries pertaining to generated leads. Responsibilities include but are not limited to:
Daily Management of Leads, ensuring accurate and successful lead qualification and delivery thru file extract and direct post into client CRM.
Extract, QA and deliver lead files to clients on schedule
QA and import lead files received from partner sources
Daily review of unqualified leads including QA before pulling lead files and correcting/updating data when needed
Partner Order Coordination and Monitoring
Make sure Client Specifications in Lead report/details are implemented/met
Lead replacements and returns are coordinated accordingly with Partners and DemandGen Team
Partner Invoice approval
Month – end lead counts
Troubleshoot campaign set up and/or performance problems in conjunction with CS Production Associates and Demand Generation Team
Other Lead Fulfillment responsibilities as the role expands/develops.